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Terms & Conditions

an introduction

Where Al-Yarmuk Company LLC (hereinafter referred to as "Al-Yarmuk" or "we") runs an e-commerce platform consisting of

With assistive logistics and payment services for the sale and purchase of consumer products ("Al-Yarmuk Company") in the Arab Republic of Egypt.

These general terms and conditions apply to sellers and buyers on the Yarmuk site, and these general terms and conditions govern your use of the Yarmuk site and any related services.

When using the Yarmuk site, you acknowledge that you fully accept these general terms and conditions, and in the event that you do not agree to the general terms and conditions or part of them, you must not use the Yarmuk Company .. If you use Yarmuk Company while performing other organizational work or projects, you acknowledge the following:

You have obtained the necessary authority to agree to these General Terms and Conditions

You guarantee your commitment and the commitment of the natural or legal person or any other legal entity managing your business or organizational project to the general terms and conditions contained in this contract; And the

You agree that the pronoun of the addressee "you" in these general terms and conditions refers to one user and the concerned person, company, or legal entity, unless otherwise required.

Registration and account

It is not permissible to register on the Yarmuk site if your age is less than 18 years and accordingly, you acknowledge that this age is exceeded (when using the Yarmuk Company or agreeing to these general terms and conditions you acknowledge and guarantee that your age is at least 18 years)

 You can register to create an account on the Yarmuk Company by completing the registration form and sending it to the Yarmuk Company.

You acknowledge and warrant that all information provided in the registration form is complete and accurate.

If you register to open an account on the Yarmuk Company, the email address / username and password will be requested and you agree to the following:

Keep your password confidential

Notify Al Yarmuk Company immediately (through the described means of communication) in the event that your password is disclosed;

You acknowledge your responsibility for any activity on Al Yarmuk Company resulting from your failure to maintain the confidentiality of your password, and that you may be held responsible for any losses that arise as a result of this failure.

You are committed to using the account on your own, and it is not permissible to transfer that account to any third party, and you are responsible if you authorize the management of your account to any third party.

Yarmuk has the right, according to its absolute discretion and without prior notice or giving reasons, suspending or canceling your account, and / or modifying account data, with a commitment to the Yarmuk site to refund the value of any of the products or services that you have purchased on the site as long as you do not violate these general terms and conditions

You can cancel your account on the Yarmuk Company by contacting us as shown.

Terms and conditions of sale


You acknowledge and agree to the following:

Al-Yarmuk Company is a website for sellers to sell their products and for buyers to buy these products

Although Yarmuk accepts binding sales on behalf of the seller, Yarmuk is not in any way considered a party to both the seller and the buyer’s employees.

A sale and purchase contract for the product or products is signed between the seller and the buyer and therefore, you are committed to buying or selling the product or products upon the buyer's confirmation of the purchase through the Yarmuk Company.

The sale and purchase contract between the buyer and seller is subject to the seller’s business conditions in accordance with these general terms and conditions. Nevertheless, the following texts are added in the sale and purchase contract between the buyer and seller.

Sell ​​at the same price as the product listed;

The price of the product includes all types of taxes, taking into account all the laws in force and in force in the Arab Republic of Egypt from time to time;

Delivery, packing and transportation fees, administrative fees, insurance costs, and other additional costs and fees are paid by the buyer only in the event that these fees and costs are clearly mentioned on the product list;

The products must be of quality satisfying the buyer's satisfaction and be suitable and safe for any purpose specified in the description of the listed product and they must match all physical specifications according to the description of the product listed by the buyer on the Yarmuk Company

The seller undertakes that he has the right to sell the products, that he is the legal owner and the sole beneficiary of the products, and that the products are not subject to any rights or restrictions from third parties, including the intellectual property rights of a third party and / or the existence of criminal proceedings, financial insolvency, investigations or tax procedures .

Return products and refund

Product returns are managed by buyers and the acceptance of returned products by the seller through Yarmuk according to the returns page on the Yarmuk website, and it may also be modified from time to time. Acceptance of the returned product is at Yarmuk’s own discretion, and is subject to the laws in force in the Arab Republic of Egypt.

Refunds of returned products are managed according to the redemption page on the Al Yarmuk website, and they may be amended from time to time and the rules of Yarmuk are applied regarding refunds at the discretion of Al Yarmuk, subject to the laws in force in the region and the Yarmuk company may offer; Refunding the value of the returned products at its discretion, taking into account the following:

Product price

Domestic and / or international shipping charges (as indicated on the refund page);

The value of the product is refunded by depositing a balance in the account on the Yarmouk website, or in the electronic wallet, or through purchase vouchers, a phone transfer, a bank transfer, or any other method that we may specify from time to time.

The returned products are accepted and the value of the returned products will be refunded by Al Yarmuk on behalf of the seller.

The modifications made to the returns page or the refunds page apply to all purchases starting from the date of publishing the amendment on the Yarmuk website.

Payments

Payments are due under these general terms and conditions in accordance with the payments information and guidelines on the Yarmuk website.

Content rules

. In these general terms and conditions, what "your content" means is the following:

All works and materials (including but not limited to written texts, drawings, images, audio and video content, audio-visual materials, manuscripts, programs and files) that the seller sends to Yarmuk for storage, publication, processing or later transfer

All communications on the Al Yarmuk site, including product reviews, ratings, and comments.

Content rules

In these general terms and conditions, what "your content" means is the following:

All works and materials (including but not limited to written texts, drawings, images, audio and video content, audio-visual materials, manuscripts, programs and files) that the seller sends to Yarmuk for storage, publication, processing or later transfer;

All communications on the Al Yarmuk site, including product reviews, ratings, and comments.

Your content and Yarmuk's use of this content must be accurate, complete and honest in accordance with these general terms and conditions.

Your content should be decent, civil, and tasteful and conform to generally accepted standards of online etiquette and behavior, and it must not:

Calls for violations of laws on racism, religion, hatred or discrimination;

It is content that is deceptive, fraudulent, threatening, harassing, anti-social, or incites hatred, discrimination, or inflammatory content;

Any content that is likely to cause harassment, annoyance, or undue anxiety to anyone; or

Random and unwanted.

Your content must not be unlawful or illegal, violate the legal rights of anyone, or cause any lawsuit to be filed against any person (in any case, in a judicial system and under any applicable law) and it must not be considered your own content. Breach or breach of the following:

Any copyrights, moral rights, database rights, trademark rights, design rights, intellectual property rights, or any other intellectual property rights.

any rights of trust, privacy or rights under data protection laws;

any contractual obligation owed to any person; or

Any judgment issued pursuant to any court ruling.

. You shall not use the site to link to any website or web page consisting of or providing content that would violate the general terms and conditions if it is published on the Yarmuk website.

 You are committed not to display any content on the Yarmuk site that is or was subject to any legal procedures or any other similar complaint from any third party.

The evaluation feature on the Yarmuk site is used to facilitate the evaluation of the products by the buyer. You may not use the evaluation feature or any other form of communication to provide inaccurate, incorrect or fake evaluations.

You are committed not to interfere in any type of transaction by contacting another user to buy or sell a product listed on the site

You acknowledge that all users of the Yarmuk site are solely responsible for interacting with other users, and you must exercise caution when communicating with users and not send personal information, including credit card details, to users.

Al-Yarmuk website has the right to review your content periodically and has the right to remove any content at its discretion for any reason.

You inform the Yarmuk site immediately in the event that you discover any illegal content or activity on the Yarmuk site or any content or activity that violates these general terms and conditions, by communicating with the Yarmouk site in accordance with the general terms and conditions.

Yarmouk rights to use the content

Yarmuk grants a non-exclusive, irrevocable, royalty-free international license to use your content, reformulate it, copy, publish, translate and distribute it through the Al-Yarmuk marketing website and any current or future media.

You grant Yarmuk the right to license the licensed rights to third parties.

To leave you the right to file a lawsuit for violating the licensed rights

Hereby disclaims all your moral rights in your content to the maximum extent permitted by applicable law; You undertake and warrant that all other moral rights in your content have been waived to the maximum extent permitted by Egyptian law.

In the event that you violate the rules regarding the content in any way, or if the Yarmuk site is suspected in a picture

 Reasonable by your breach of the rules on the content, the Yarmuk site may delete, cancel the publication or amend any or all of the content of the seller without prejudice to the other rights of the Yarmuk site under these general terms and conditions.

Copyright and trademarks

 . Subject to the express provisions of these general terms and conditions:

Al-Yarmuk site owns with the licensors all copyrights and other intellectual property rights related to the Yarmuk site and all content on the site

All copyrights and other intellectual property rights of the Yarmuk site and the contents on the site are reserved.

All Al Yarmuk logos and other registered and unregistered trademarks are trademarks owned by the Al Yarmuk website alone; Yarmuk does not allow the use of these trademarks, and their use is a violation of Yarmuk's rights

The trademarks of other parties, whether registered or not registered on the Al-Yarmuk website, are the property of their owners and do not guarantee Al-Yarmouk, and Yarmuk does not have any connection with the parties that own the trademarks, and therefore Yarmuk may not grant any licenses for these marks.

Data privacy and confidentiality

Sellers agree to process their personal data in accordance with the provisions of the Privacy and Cookie Notice of the Yarmuk site.

Al Yarmuk processes all personal data obtained through the Al Yarmuk website and related services in accordance with the privacy provisions, the cookie notice and the Privacy Policy.

Sellers bear full responsibility towards buyers in case of misuse of buyers 'personal data, and Al Yarmuk will not bear any responsibility towards buyers in case of misuse of buyers' personal data.

 Due diligence and review rights

Yarmuk operates an anti-money laundering program and reserves the right to conduct due diligence checks on all users of the Yarmuk site.

You are obligated to provide all information and documents related to your commercial activity, in addition to the ability to enter your commercial headquarters upon our request and for the following reasons.

In order to verify your compliance with the terms and conditions of this contract and the implementation of your obligations hereunder;

With the aim of making the statements pursuant to an order issued by a court or other government agency; or

As required by law or applicable regulations.

The role of the website provided by the Yarmouk Company

You acknowledge that:

The inability of Yarmuk to verify the identity of all users of the site, and Yarmuk does not verify their material credit potential, intentions, or examination.

Al Yarmuk does not verify, audit or monitor all information listed;

We are not a party to any contract for the sale or purchase of products that are advertised on the Yarmuk site

 We do not participate in any transaction between the buyer and the seller in any way, and we only facilitate the sale process between the seller and the buyer and we complete the payments process on behalf of the sellers;

that Yarmuk is not an agent for any buyer or seller.

Accordingly, the Yarmuk site is not responsible to any person regarding the offer to sell or buy any of the products advertised on the Yarmuk site; In addition, Yarmuk is not responsible for implementing any contractual obligations arising from a contract for the sale or purchase of any products, and Yarmuk will not have any obligation to mediate between the parties in any contract.

The Yarmuk site does not guarantee or represent

Completeness and accuracy of the information published on the Yarmuk website;

To update the content on the Yarmuk website regularly;

There are no operating errors in the Yarmuk website or

The site remains available or any of the services remain available

Al Yarmuk reserves the right to stop or change any or all of the Yarmuk site services, and stop publishing the content on the Al Yarmuk site, at any time according to Al Yarmuk’s own discretion without any notice or explanation You will not be entitled to any compensation for stopping or changing any of the Yarmuk site services or stopping its publication.

. We do not guarantee any commercial results related to the use of the website.

The representations and guarantees related to these general terms and conditions shall not be taken into consideration. Al Yarmuk site and its use to the maximum extent permitted by applicable law.

Identification and exclusion of liability

. There are no general terms and conditions as:

Determine any responsibilities in any way in contravention of what is stipulated in applicable law; or

Excludes any legal obligations or rights that it may not exclude under the law,

Limitation and exclusion of liability and other provisions in these general terms and conditions:

For general terms and conditions;

Govern all obligations arising under these general terms and conditions or related to the subject matter of these general terms and conditions, including civil liability arising from error (including negligence) and breach of obligations arising from the law, with the exception of what is expressly stipulated in these general terms and conditions.

Yarmuk shall not be held responsible towards you for any loss or damage of any kind resulting from the services provided free of charge,

The total liability of Yarmuk towards you in relation to any contract to provide services to you in accordance with these general terms and conditions does not exceed the total amount that was paid or due to be paid to Yarmuk under that contract and each separate transaction on the Yarmuk site is a separate contract in the application.

Without prejudice

Al Yarmuk is not responsible to you for any loss or damage of any kind, including in relation to the following

Any losses arising from any interruption or defect of the site;

Any losses arising from any event or events outside of Yarmuk's reasonable control;

Compensation

  Under these general terms and conditions, you undertake to indemnify Al Yarmuk Company:

Any and all losses, damages, costs, liabilities, and expenses (including but not limited to; legal expenses and any sums that Yarmuk incur to any third party to settle a claim or dispute) incurred by Al Yarmuk website that arise directly or indirectly from your use of the Yarmuk website or any violation By you for any text of these general terms and conditions, provisions, policies or guidelines of the Yarmuk site

• And any liability for VAT or any other tax liability that Al Yarmuk Company may bear in relation to any sale, supply or purchase made through the Yarmuk site, arising due to your failure to pay it, withholding it or declaring it, or registering to pay the value-added tax or any other tax Due in any area.

 Any business losses, including, without limitation, loss in or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, business opportunities, or goodwill

Any loss or damage to any data, database or software; or

Any special, indirect or consequential loss or damage.

Whereas it is in the interest of Yarmuk to limit the personal liability of its officials and employees, and taking into account this interest, you acknowledge that Yarmuk is an entity of limited liability; You agree and pledge that you will not file any personal lawsuit against Yarmuk officials or employees in relation to any losses you incur related to the Yarmuk site or these general terms and conditions (this will not limit or exclude the liability of the limited liability entity for the actions and omissions of the officials and employees of Yarmuk Company). The Yarmuk website includes sub links to other websites owned and operated by third parties; These links are not considered recommendations and we do not have any control over the third-party sites and their contents, and we are not responsible for them or for any loss or damage that may result from your use of them.

Violation of the general terms and conditions

In the event that the Yarmuk Company allows the registration of an account on the Yarmuk site, it will remain in place indefinitely, subject to these general terms and conditions ..

If you breach any of the obligations contained in these general terms and conditions, or if there is suspicion by the Yarmuk Company

 By breaching the general terms and conditions or any of the provisions, policies or guidelines of Yarmouk in any way, Yarmuk has the right to do the following:

Temporarily suspending your access to the Yarmuk site

You are permanently prevented from accessing the Yarmuk site

Blocking computers that use your IP from accessing the Yarmuk site;

Reach out to any or all of your internet service providers and request that you block your access to the Yarmuk site

Suspend or delete your account from the Yarmuk website and / or

Initiate legal action against you, whether due to breach of contract or otherwise.

You shall undertake not to take any action to circumvent the suspension, blocking or blocking of your access to the Yarmuk site (including but not limited to creating and / or using a different account) in the event that Yarmuk suspends, blocks or blocks your access to the Yarmuk site in whole or in part.

The entire contract

These general terms and conditions, provisions, policies and guidelines of the Yarmuk site (and with regard to the seller, the terms and conditions of the seller are added) constitute the complete agreement between you and Yarmuk regarding your use of the Yarmuk site and will replace all previous agreements between you and the Yarmuk site

Sequence of terms and conditions

In the event that these general terms and conditions conflict with the seller’s terms and conditions, and the Yarmuk site’s terms and policies and guidelines; These general terms and conditions, seller terms and conditions, and the terms, policies and guidelines of the Yarmuk site will operate in the order mentioned in this section.

 Review and amend

Yarmuk reserves the right to review these general terms and conditions, seller terms and conditions, and the terms, policies and guidelines of the Yarmuk site from time to time.

  The general terms and conditions that have been revised from the date of publication on the Al Yarmuk website apply

Spatial separation

If any court or other competent authority decides that any provision of these General Terms and Conditions is illegal and / or not enforceable, the other provisions will remain in effect.

If any illegal and / or non-enforceable text of these general terms and conditions exists and it will be legal or enforceable if part of it is deleted, this part will be considered deleted, and the rest of the section will be in effect

Authorization
You hereby agree that Yarmuk may assign, transfer or sub-contract or dispose of its rights and / or obligations under these general terms and conditions.
It is not permissible for you, without obtaining the written consent of Yarmuk, assignment, transfer, sub-contracting, or otherwise dispose of any of your rights and / or obligations stated in these general terms and conditions.

Third party rights
The contract according to these general terms and conditions is in our interest and in your favor, and it is not intended for a third party to benefit from it or to be enforceable by any third party.
The exercise of the rights of the parties stemming from a contract signed under these General Terms and Conditions is not subject to the approval of any third party

For law and jurisdiction
These general terms and conditions are governed by and construed in accordance with the laws of the Arab Republic of Egypt.
Any disputes related to these General Terms and Conditions shall be subject to the jurisdiction of the Cairo courts.